Smart Selling Tools • Top Sales Tools of 2020
A lot has been said about the top 20% of reps, the bottom 20% and the middle 60%. If you can up-skill the middle performing reps to they perform like the top, it can have a significant impact on your revenue.
You do that by way of better coaching and onboarding and by offering continuous learning and practice platforms. We’ve grouped those activities into Skills Development & Reinforcement.
In this guide, we’ve honored five vendors in two solutions categories
Skills Development & Reinforcement
Conversation Intelligence
It’s hard for Managers to know who and when a salesperson needs coaching if they don’t have the tools to identify where improvement is needed.
Learning exercises and scenarios offer salespeople the chance to acquire new, and to perfect existing skills. Built-in quizzes, learning resources, practice and feedback functionalities are offered in quick, digestible formats for no-excuse learning on the go. Analytics tell managers which reps are progressing and how the learning exercises are impacting revenue.
Learn more about Allego, Brainshark & Qstream
If you want to know what works on sales calls, you have to know what’s being said on sales calls. Conversation Intelligence solutions record, analyze, transcribe, and even produce a list of next steps for each sales call. You’ll learn which reps need coaching and in what way (What’s the ratio of rep-to-customer talk-time? Are they answering questions with the right information? Do they use too many filler words? Are they bringing up price too early?) You’ll also learn which competitors are mentioned most often, and other insight that can lead to better product marketing. I like that recordings can be used in onboarding to show new reps best-practice examples and that they can also be shared with customers.
Learn more about Chorus
